It is a way of passing information through the use of sounds and words. It does not involve the use of body language and other forms of expression to communicate. It can either be oral or written.
An example of verbal communication is saying” No” when someone asks you a question instead of just shaking the head. In verbal communication there is face to face communication, words and sounds are used as a means to pass information hence it requires etiquette.
Pros of Verbal Communication
- Quick to get feedback
Once the message has been delivered, it is quick to receive feedback. This makes it the easiest means when one needs feedback immediately.
- Enhances clarity
The message can be elaborated further in case of misunderstanding. This makes it possible for the message to be clear to the receiver hence easy to clarify a point.
- Easy to persuade someone
Managers use this means of communication to persuade their customers. They use polite and persuasive language until they get positive results from the communication.
- It keeps secrets
This means of communication allows people to keep secrets between them as opposed to the use of gestures as there may be many people observing the reactions of the receiver of the information.
- Easy to conduct casual conversations
When the message is not formal, it is the easiest way to convey information as it does not require any medium in order to convey the message.
- Less expensive
As compared to other forms, this one is less expensive. This is because the only thing required is a medium to write or speak and the information will be delivered to the receiver.
- Very fast
Through verbal communication, it takes little time for information to be delivered. It is easy to give instructions through this means of communication as it will be taken in fast.
Read More: Pros and Cons of Audio-Visual Communication
Cons of Verbal Communication
- Inclusion of irrelevant information
Mostly when it is oral, there is a possibility that irrelevant information may be included in the conversation which will be time-wasting to some extent
- High chances of distorting information
There are high chances that the message may be distorted on the way if the instructions are not conveyed clearly. The message may change its meaning before getting to the intended person.
- Not good for long messages
This is disadvantageous as the message turns out to be very long, the possibilities are high that the receiver may forget the beginning of the information.
- It may lead to troubles
In case the information is not conveyed well, it may result in troubles among the members hence not a convenient way of communication.
- Cultural differences
As the world has diverse cultures, it may make it impossible to convey a message about something to the other party as the sender may not really understand if the topic they are discussing is culturally accepted in the other community.
- Distance factor
In case the sender and the receiver are distant apart, then it may not be easy for them to convey the intended information.
Read More: Pros and Cons of Face to Face Communication
Verbal communication is only suitable for people who are not far away from each other and also are able to understand each other’s speech tones. Although it is the easiest and most preferred means of communication.